KCSL Parent Helpline
Since 1993, KCSL’s Parent Helpline (1-800-CHILDREN) has offered a voice who will listen and empathize with callers’ concerns and provide help with simple questions or complex situations. Information, referrals and support are provided statewide anonymously to parents, relatives, caregivers, youth and professionals 24 hours a day, 7 days a week. This line is designed to meet the needs of parents and caregivers who feel isolated and frustrated when trying to meet the challenges of raising children. In calendar year 2019 the Parent Helpline answered 1,648 calls. Inquiries can be made via email or text using 1800CHILDREN@kcsl.org.
The Parent Helpline is also available as a mobile phone App. This is a free download that can be found by searching The Parent Helpline in either the Android or Apple stores. The App also contains links for Parent Tip Cards on the KCSL website or has simple one touch dialing if you decide you need additional information.
Top reasons for calls to the Parent Helpline include basic parenting, child development, behavior management, questions about reporting child abuse and neglect, mental health, legal concerns and information about programs/services.
Call the Parent Helpline at either 1-800-CHILDREN or 1-800-332-6378 for resources, referrals and other information.